Albury City Council

AVK delivers bespoke Flow Meter Solution for Albury City Council

AVK was approached by the customer facing a significant challenge during the installation of a DN750 flow meter for Albury City Council.

The meter was to be installed into an existing DN700 steel main, but complications arose due to a non-standard flange on the flow meter and an out-of-round steel pipe — creating a complex and urgent installation issue.

Challenge
The contractor was under pressure to meet tight deadlines and needed an immediate, workable solution. The mismatch between the flow meter and the pipeline configuration left the contractor in a difficult position, unable to proceed with the installation as planned.

Solution and Outcome
AVK mobilised a cross-functional team to assess and resolve the issue working directly with the contractor to streamline the process and reduce delays.

Leveraging internal expertise and agile problem-solving, AVK designed and delivered a custom-engineered solution that addressed both the non-standard flange and the irregular pipe shape.

Thanks to AVK’s swift action and tailored approach, the project was completed successfully—well within the required timeframe.

The contractor was highly impressed with AVK’s responsiveness and technical capabilities, expressing sincere appreciation for the team's dedication and expertise.

Conclusion
This project serves as a testament to AVK’s commitment to delivering solutions, not just products. Through collaboration, innovation and a customer-first mindset, AVK turned a challenging situation into a success story—earning not just praise, but a loyal customer for life.